10:23 am
uk bank customers

Almost half of UK consumers aiming to switch banks amid customer service fears

A TNS survey shows that 43 per cent of UK consumers were either thinking of switching banks within the next year or had already made the decision to do so. Many highlighted that customer service concerns were to blame, 68 per cent said they were “just a number” to their bank.


Almost half of UK consumers aiming to switch banks amid customer service fears
1:59 pm
reachbancos

The Web and Banks: Basic Data for Analysis

How can a tool like Websays help your bank improve? Websays, in addition to listening to what is being said on the web, helps you analyze it. We explain the most efficient way to process the information and improve your communication strategy.


The Web and Banks: Basic Data for Analysis
6:48 pm
business

Big Data Decisions Impact Business Valuations

The decisions companies make about how to use data can have an enormous impact on the success of modern enterprises, as well as on their image, their public perception, their competitors, and regulators. According to recent research, companies must recognize this new reality in which corporate reputations may be negatively impacted by decisions they make concerning data within their control.


Big Data Decisions Impact Business Valuations
8:34 am

There’s no love lost between the Spanish and their banks…

Spanish people still talk about their banking sector with a great deal of distain.


There’s no love lost between the Spanish and their banks…
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