Rental car wars

Sep 21, 2015

Hire cars are an essential to any good holiday. Exploring a foreign land from behind the wheel of an unfamiliar car is a thrill like no other. It’s probably how Columbus felt.

Car rental companies like Hertz and Europcar have become a household name in many respects, but how have they stacked up on social media over the past 12 months?

Screen Shot 2015-09-20 at 13.07.12As you can see, it’s hard to determine a winner. Certainly, Avis loses out on mentions with just shy of 8,500, or 9.2% of all mentions of hire car businesses. Sixt in fact leads by a huge margin by this measure with just more than 35%, with Europcar trailing at 30.4%.

Hertz smashes the Twitter reach game, reaching more than 17 million customers on the site, whilst Sixt, despite its mentions success reaches fewer than 9 million people on Twitter, but does take a huge chunk of the responses to corporate category, showing that their customers are far more engaged with the brand than the other three.

Screen Shot 2015-09-20 at 13.15.36

But, here’s the kicker, Europcar’s mentions are a staggering 44.74% positive, more than double that of Sixt on 20.54%. As for negative mentions, Sixt racks up just 2.72%, narrowly beating Europcar on 3.77%. Avis has the highest negative mentions, at just shy of 10%.

Featured Image: Wikimedia

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