5 trends in Social Media that are here to stay in 2021
As tradition dictates and with the New Year just around the corner, we review the trends that will be present in 2021 on social media.
We master social data
We have the formula for your social data intelligence success
For the same price as others offer: some data sources + 1 dashboard + a call center
4:38 pm
6:19 pm
Fleets: A new way of Twitter conversation
What are the new Twitter Fleets and how do they differ from the classic tweets? In this post we talk about this new functionality of the platform.
3:20 pm
What is a Social Contact Center?
From the union between Contact Centers and Social Media a new concept emerges: The Social Contact Center. In this post we comment on what it is and the key aspects of this new way of understanding customer service.
3:41 pm
What does the integration with Zendesk make possible?
In this post we show you our most complete solution for a ‘Social Contact Center’ of last generation or Contact Center 4.0. This is so thanks to the integration with Zendesk, a company specialized in Client Engagement and with more than 10 years of experience.
contactEN
Email us:
contact@websays.com for generic inquiries
sales@websays.com for hiring our service
press@websays.com for press enquiries or download the press pack.
Or connect with us on social networks:
English Twitter
Spanish Twitter
Facebook
LinkedIn
Or call us:
Benelux +32 475 735 535
Chile +56 992 433 583
France+33 645 380 579
Italy +39 393 940 5175
Mexico +52 (1) 55 4436 4064
Spain +34 936 673 543
demoEN
Or book a demo:
left
© 2021 Websays Intelligence SL
Ausiàs Marc 147, Baixos 1a
08013 BARCELONA
Ausiàs Marc 147, Baixos 1a
08013 BARCELONA