9:27 am

How to create custom templates and reports with ‘My Reports’ tool

We introduce a new functionality within our tool, the Easy Dashboard, which allows you to create reports quickly and intuitively, as well as the possibility of downloading them and sending them by email directly to interested people.


How to create custom templates and reports with ‘My Reports’ tool
8:28 am

6 Social Media trends for 2019

Are you ready to face the Social Media trends that will dominate 2019? If you’re passionate about digital transformation, you don’t want to miss any news about it. Now let’s see what 6 trends will set the rules of the Social Media Marketing game in 2019.


6 Social Media trends for 2019
10:19 am

Social Media Monitoring Meets the Government of Ecuador

In order to assess the opinions and concerns expressed by the citizens of Ecuador in their favorite digital media, the Government of Ecuador counts on Websays and invests in a monitoring tool and thus establishes a new channel of communication with its citizens.


Social Media Monitoring Meets the Government of Ecuador
12:55 pm

5 benefits of monitoring tools for a brand’s Community Manager

Social media monitoring tools offer you a series of functions that help to simplify the information and facilitate the activities of the Community Manager, improving its efficiency. Here are 5 benefits of these features.


5 benefits of monitoring tools for a brand’s Community Manager
2:22 pm

How to use monitoring to manage an online reputation crisis? [Infographic]

Social media monitoring is a key factor in managing reputation crises. Discover in this infographics how monitoring can help you.


How to use monitoring to manage an online reputation crisis? [Infographic]
8:03 am

Creator Studio, the new Facebook tool for businesses

Creator Studio is a Facebook platform for managing company pages that allows community managers to administer, in the same space, the content to be published, the insights of the page, the messages in the inbox, among others.


Creator Studio, the new Facebook tool for businesses
9:15 am
whatsapp business

Customer service takes a giant step forward with WhatsApp Business

WhatsApp Business is now a reality and is a great opportunity for companies to take customer service to a new level and offer a new direct communication channel.


Customer service takes a giant step forward with WhatsApp Business
11:34 am
digital customer experience

5 reasons to improve your business’ Digital Customer Experience

The digital era has brought many changes in business and business-to-customer interactions. Therefore, an optimal Digital Customer Experience is key.


5 reasons to improve your business’ Digital Customer Experience
10:19 am
escucha activa

Back to Basics: What are Active Listening and Monitoring?

Active listening is a fundamental skill that every human should put into practice when establishing relationships to other individuals. But what does it mean and how can active listening and monitoring be applied to social media to improve the customer experience?


Back to Basics: What are Active Listening and Monitoring?
8:02 am

How to apply the Circular Experience to improve your business?

How to apply the Circular Experience to improve your business? Learn about the four pillars of the Circular Experience (listening, engaging, improving and promoting) from the success story of the company Domino’s Pizza.


How to apply the Circular Experience to improve your business?
loading stories about how to monitor
close

Thank you!

subscribe!

Subscribe to our various newsletters here! Our politics newsletter will keep you up to date with what we feel is interesting in online politics from around the world. If you'd like to keep abreast of brands' campaigns, crises and developments, our brands newsletter is the one for you. Got the ol' wanderlust? Perhaps our travel newsletter will satisfy you. Or check out our smart cities newsletter to see how technology like Websays analysis is helping cities to better serve their citizens. Or sign up to all four!