4:38 pm

5 trends in Social Media that are here to stay in 2021

As tradition dictates and with the New Year just around the corner, we review the trends that will be present in 2021 on social media.


5 trends in Social Media that are here to stay in 2021
6:19 pm

Fleets: A new way of Twitter conversation

What are the new Twitter Fleets and how do they differ from the classic tweets? In this post we talk about this new functionality of the platform.


Fleets: A new way of Twitter conversation
3:20 pm

What is a Social Contact Center?

From the union between Contact Centers and Social Media a new concept emerges: The Social Contact Center. In this post we comment on what it is and the key aspects of this new way of understanding customer service.


What is a Social Contact Center?
3:41 pm

What does the integration with Zendesk make possible?

In this post we show you our most complete solution for a ‘Social Contact Center’ of last generation or Contact Center 4.0. This is so thanks to the integration with Zendesk, a company specialized in Client Engagement and with more than 10 years of experience.


What does the integration with Zendesk make possible?
7:37 am

Websays Communities is here!

Presentamos una nueva funcionalidad en nuestro dashboard: se trata de Websays Communities, una sección en la que se muestran las comunidades de autores que hablan sobre una marca, un tema o un hashtag, ¡entre otros!


Websays Communities is here!
11:17 am

What do the people living in Barcelona think about the Coronavirus?

The Coronavirus is the main topic of conversation that accompanies us these days. However, how has this conversation been in Social Media and, specifically, in Barcelona? We found out!


What do the people living in Barcelona think about the Coronavirus?
12:42 pm

6 trends that will dominate the Social Media picture in 2020

With 2020 just around the corner, it has become a tradition to comment on the trends that will be present in the Social Media scenario this new year.


6 trends that will dominate the Social Media picture in 2020
5:15 pm
social listening

Our 3 Social Listening keys

Still in doubt if your social networking efforts are enough? Maybe you think your brand doesn’t get the most out of them? Read to discover our 3 Social Listening Keys!


Our 3 Social Listening keys
6:21 am
instagram stories

The ‘stories’: queens of content on social networks

In a digital playground mastered by mobile and micro-moments, the ephemeral and fast content (without forgetting about quality!) is the Social Media winner.


The ‘stories’: queens of content on social networks
10:10 am

Introducing: Websays Streams

You won’t miss any crisis or incident on social media in real time. Bring your Customer Service & Comms to the next level!


Introducing: Websays Streams
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