10:19 am
escucha activa

Back to Basics: What are Active Listening and Monitoring?

Active listening is a fundamental skill that every human should put into practice when establishing relationships to other individuals. But what does it mean and how can active listening and monitoring be applied to social media to improve the customer experience?


Back to Basics: What are Active Listening and Monitoring?
8:02 am

How to apply the Circular Experience to improve your business?

How to apply the Circular Experience to improve your business? Learn about the four pillars of the Circular Experience (listening, engaging, improving and promoting) from the success story of the company Domino’s Pizza.


How to apply the Circular Experience to improve your business?
11:53 am
Rosalía Sónar 2018

Rosalía: ¿Queen of Sónar 2018?

Rosalía, a young flamenco singer that is subtly immersing in urban and electronic territory, had a total of 570 mentions within the digital conversation about Sónar 2018. This year, Sónar music event celebrated its 25th edition and was held in Barcelona on 14, 15 and 16 June. Let’s see the insights that her presence at Sonar 2018 generated in social media.


Rosalía: ¿Queen of Sónar 2018?
8:22 am
escucha activa

Social Media Monitoring: listen to your customers beyond your own channels

Social media offer a very good opportunity for companies to get to know their consumers’ insights instantly and thus improve their customer experience. Consumers often talk about a brand’s product or service on their social media profiles without mentioning it, and yet they are not aware that the same company may be listening to them. Here’s where social media monitoring comes into play. 


Social Media Monitoring: listen to your customers beyond your own channels
7:07 am

Social Listening: we give you 5 reasons to start investing in it

Although there are already analytics functions built into the social media platforms themselves (such as Twitter Analytics or Facebook Insights, among others), investing in social listening or social media listening tools can be very beneficial for your brand or business. Here are 5 reasons why.


Social Listening: we give you 5 reasons to start investing in it
10:05 am
newsletter

On May 25th 95% of newsletters in Europe died

The numbers indicate that, in Europe, only 29% will open these confirmation emails and only 5% will click. Moreover, if we include the fact that there’s a bunch of these emails these days, we anticipate a drastic reduction on the number of newsletters travelling the network as if a pipe cleaning exercise, or better, the replacement of old pipes for new pipes, these ones sanitised by the GDPR.


On May 25th 95% of newsletters in Europe died
6:16 pm
DES2018

Find us in DES2018

Familiar with the Circular Experience? Come and meet us at DES2018 and be the first to know this new concept!

Websays will attend DES2018 (Digital Business World Congress) in Madrid, from 22 to 24 May at IFEMA.  If you want to visit us and be the first to know our new concept, you will find us at stand A124. We’ll be glad to meet you!


Find us in DES2018
9:01 pm
GDPR

Websays is committed to GDPR data protection

Websays is firmly committed to making its best efforts to protect all the personal data we collect and process. Our customers, suppliers and associates can confirm this commitment by consulting our Privacy Policy. As stated in the Author’s Privacy Policy section, we only provide our customers with information that has been publicly disclosed (openly and without access restrictions). The author can always change the privacy settings of social networks at any time.


Websays is committed to GDPR data protection
8:56 pm
DES2018

Websays attending DES2018

With the aim of introducing the new concept of The Circular Experience, Websays will participate in the DES2018 (Digital Business World Congress). In addition, our CEO Oscar Aguilar will give a talk at the event which will take place from 22 to 24 May in Madrid (IFEMA). You will find us at stand A124 (hall 7). Don’t forget to visit us to get to know our new concept!


Websays attending DES2018
12:04 pm
API Instagram

Instagram API changes: what you need to know

After the problems caused by the Cambridge Analytica case and the improper use of user data taken from Facebook, there has been widespread news this week about Instagram suddently throttling of access to its API. So, in regard of these new regulations, how is Websays affected? There are mainly two groups of changes that are explained in the following lines.


Instagram API changes: what you need to know
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