When it comes to picking a hotel room, millennials prefer a deal on a picture-perfect room they can share on social media over saving money on a cheaper room. Millennial travelers are now the largest segment of business travelers, taking an average of 7.7 business trips over the last 12-month period.
Data stories are powerful vehicles for sharing data insights to influence and drive change within an organization.
Technology that analyses social media activity of clients, offer big clues to what they are planning. A practice that would go a long way in retaining customer loyalty is to have regular meetings and periodic financial reviews, especially when there is abnormal activity in the account.
A bot is a piece of software which uses artificial intelligence and machine learning to mimic human interaction.
Websays can now recognize pictures. Capture your logo on pictures in Twitter and Instagram, even when they don’t mention you.
We interviewed our expert in Customer Service technologies, who explains the new requirements of this sector undergoing full digital transformation due primarily to social media.
Two billion makes Facebook the largest social app in terms of logged-in users, above YouTube’s 1.5 billion, WeChat’s 889 million, Twitter’s 328 million and Snapchat’s estimated 255 million (extrapolated from its December 2015 ratio when it had 110 million daily and 170 million monthly users). Beyond YouTube, only Facebook’s other apps have more than 1 billion, including WhatsApp and Facebook Messenger, with 1.2 billion each. Instagram might soon join that club as it recently rocketed past 700 million.
In a recent Teradata survey, 96% of business leaders who responded said they consider a big data analytics strategy vital for the future success of their enterprises. Despite this, just six in ten claimed to be satisfied with how they manage their information assets.
Too often, brands feel like, well, brands, not human entities capable of two-way relationships. But our customers are human, and they decide if they like our brands, recommend our services or share pictures of our products.
No matter how hard you try to advertise your brand, potential buyers will believe its existing consumers more. This means that you should try to turn customers into brand advocates.
Thank you!
