Top Digital Trends for 2023
Brief summary of what expected in 2023 about AI, metaverse, TikTok, sustainability, data privacy, ..
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How To Measure The Reputation of Your Brand?
Have you ever asked yourself what is the best way to measure the reputation of your brand? In the text below we will explain how to go about it.
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How To Improve The Online Reputation Of Your Business?
The value of social listening has seen a significant increase in the past two years not only because we all went digital during the Covid era, but also because the only way to build a solid online presence was by listening to what our customers had to say about our business.
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5 trends in Social Media that are here to stay in 2021
As tradition dictates and with the New Year just around the corner, we review the trends that will be present in 2021 on social media.
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Fleets: A new way of Twitter conversation
What are the new Twitter Fleets and how do they differ from the classic tweets? In this post we talk about this new functionality of the platform.
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What is a Social Contact Center?
From the union between Contact Centers and Social Media a new concept emerges: The Social Contact Center. In this post we comment on what it is and the key aspects of this new way of understanding customer service.
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What does the integration with Zendesk make possible?
In this post we show you our most complete solution for a ‘Social Contact Center’ of last generation or Contact Center 4.0. This is so thanks to the integration with Zendesk, a company specialized in Client Engagement and with more than 10 years of experience.
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Websays Communities is here!
Presentamos una nueva funcionalidad en nuestro dashboard: se trata de Websays Communities, una sección en la que se muestran las comunidades de autores que hablan sobre una marca, un tema o un hashtag, ¡entre otros!
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What do the people living in Barcelona think about the Coronavirus?
The Coronavirus is the main topic of conversation that accompanies us these days. However, how has this conversation been in Social Media and, specifically, in Barcelona? We found out!
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6 trends that will dominate the Social Media picture in 2020
With 2020 just around the corner, it has become a tradition to comment on the trends that will be present in the Social Media scenario this new year.
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