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8:04 am

5 benefits of monitoring tools for a brand’s Community Manager

Social media monitoring tools offer you a series of functions that help to simplify the information and facilitate the activities of the Community Manager, improving its efficiency. Here are 5 benefits of these features.

5 benefits of monitoring tools for a brand’s Community Manager
10:22 am
escucha activa

Back to Basics: What are Active Listening and Monitoring?

Active listening is a fundamental skill that every human should put into practice when establishing relationships to other individuals. But what does it mean and how can active listening and monitoring be applied to social media to improve the customer experience?

Back to Basics: What are Active Listening and Monitoring?
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