8:02 am

How to apply the Circular Experience to improve your business?

How to apply the Circular Experience to improve your business? Learn about the four pillars of the Circular Experience (listening, engaging, improving and promoting) from the success story of the company Domino’s Pizza.


How to apply the Circular Experience to improve your business?
8:22 am
escucha activa

Social Media Monitoring: listen to your customers beyond your own channels

Social media offer a very good opportunity for companies to get to know their consumers’ insights instantly and thus improve their customer experience. Consumers often talk about a brand’s product or service on their social media profiles without mentioning it, and yet they are not aware that the same company may be listening to them. Here’s where social media monitoring comes into play. 


Social Media Monitoring: listen to your customers beyond your own channels
10:49 am

Websays nails it again predicting elections, now in Chile

All polls were predicting a technical draw, but Websays and our method could predict again the results with a very small deviation.


Websays nails it again predicting elections, now in Chile
4:00 pm
millenial hotel

Millennials want a hotel room that looks good on Instagram, rather than a cheap one

When it comes to picking a hotel room, millennials prefer a deal on a picture-perfect room they can share on social media over saving money on a cheaper room. Millennial travelers are now the largest segment of business travelers, taking an average of 7.7 business trips over the last 12-month period.


Millennials want a hotel room that looks good on Instagram, rather than a cheap one
8:18 am
smart city citizen engagement

Your city is already smart

Citizens are making your city already smart, and maybe you just did not know it. This is how a social media is changing the way decision makers interact with citizens.


Your city is already smart
8:48 am
untagged.io

The Challenge of Data Quality

A short summary of today’s data quality challenges for Data Analysts after the first #untaggedio sponsored by Websays.


The Challenge of Data Quality
3:28 pm
us elections

US Election 2016: Social media had it right (AGAIN)

Again, social media predicted the results, though surprising, better than traditional prediction methods. As much as there is been uncertainty during the last months, social media monitoring has proven its reliability once again. Image: Michael Vadon


US Election 2016: Social media had it right (AGAIN)
8:50 am
creative

Big Data cannot be a source of creative insights … or can it?

“If you want a really new idea you have to be able to start it off in your head, with creativity, and then check it out against data.” What if this isn’t true?


Big Data cannot be a source of creative insights … or can it?
12:07 pm
benchmarking

Benchmarking (or…How to Be the Best)

How can I know my position relative to my competitors? Benchmarking via social media.


Benchmarking (or…How to Be the Best)
11:12 am
Executive Report Evolution

Can we do without Data Visualization?

No, we can’t. Most organizations have to manage huge amounts of data, hence they need tools to not only analyze it but also churn graphical dashboard summaries for quick analysis.


Can we do without Data Visualization?
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