Author: Websays
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If you’re here, you’re probably trying to find a tool that actually lets you search social media—not just scroll through trending hashtags or click around aimlessly. You want something that helps you pull real insights from the firehose of content pouring out of TikTok, X, Instagram, Reddit, and beyond. At Websays, we help brands, agencies,…
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1. Google Alerts (Always the best) Best for: Beginners and simple web monitoring Google Alerts lets you track specific keywords across the open web (including news sites and blogs), delivered via email. ✅ Easy to use✅ Fast setup✅ No login required Limitations: No sentiment, analytics, or source filtering. 🔗 Set up Google Alerts 2. Websays…
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In a world where conversations are currency, monitoring social media isn’t just smart—it’s essential. Whether you’re a small business, an influencer, or a brand strategist, keeping tabs on what people are saying about you online helps you protect your reputation, understand your audience, and drive engagement. The best part? You don’t need to spend a…
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Brief summary of what expected in 2023 about AI, metaverse, TikTok, sustainability, data privacy, ..
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Have you ever asked yourself what is the best way to measure the reputation of your brand? In the text below we will explain how to go about it.
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The value of social listening has seen a significant increase in the past two years not only because we all went digital during the Covid era, but also because the only way to build a solid online presence was by listening to what our customers had to say about our business.
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As tradition dictates and with the New Year just around the corner, we review the trends that will be present in 2021 on social media.
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What are the new Twitter Fleets and how do they differ from the classic tweets? In this post we talk about this new functionality of the platform.
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In this post we show you our most complete solution for a ‘Social Contact Center’ of last generation or Contact Center 4.0. This is so thanks to the integration with Zendesk, a company specialized in Client Engagement and with more than 10 years of experience.
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This new functionality displays, in node graph format (also called a node grouping), the authors participating in a conversation. The new functionality allows real time graphics to show how a conversation unfolds about a specific brand or topic, who generates mentions and who is mentioned to discover infinite behaviours and interactions.