Author: Websays
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Although there are already analytics functions built into the social media platforms themselves (such as Twitter Analytics or Facebook Insights, among others), investing in social listening or social media listening tools can be very beneficial for your brand or business. Here are 5 reasons why.
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After the problems caused by the Cambridge Analytica case and the improper use of user data taken from Facebook, there has been widespread news this week about Instagram suddently throttling of access to its API. So, in regard of these new regulations, how is Websays affected? There are mainly two groups of changes that are…
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This year has been marked by change. The increased use of images on social media has given rise to the introduction of new analysis Systems, like Websays Logo Capture, which we count on to catch images. Our desire to improve customer service-related matters made possible our integration with Zendesk, and our interest in the role of social media in a…
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Snapchat was among adolescents’ preferred platforms when – all of a sudden – InstaStories arrived on the scene. Instagram, one of the giant Facebook’s platforms, already had many young people around the world hooked, but it still lacked something. Among millennials, the word ‘feed’ became trendy.
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Websays can now recognize pictures. Capture your logo on pictures in Twitter and Instagram, even when they don’t mention you.
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We interviewed our expert in Customer Service technologies, who explains the new requirements of this sector undergoing full digital transformation due primarily to social media.
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We’ve monitored the conversation around the metro strikes. Here’s what happened. On top of that, we show you some interesting articles on social media marketing and machine learning.
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On April 24, the first partial strike was held in the Barcelona subway system as part of a call for indefinite strikes every workday Monday.
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Social Media Listening: we cannot think about business growth without social media listening. There are alternatives to professional monitoring tools which we explore in this link. On top of that, we show you the best way to use Big Data and Social media in your organization. If you want to know more, visit our website…
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Are there any free social media monitoring tools? In this study we show you some of them.