This new functionality displays, in node graph format (also called a node grouping), the authors participating in a conversation. The new functionality allows real time graphics to show how a conversation unfolds about a specific brand or topic, who generates mentions and who is mentioned to discover infinite behaviours and interactions.
You won’t miss any crisis or incident on social media in real time. Bring your Customer Service & Comms to the next level!
Although there are already analytics functions built into the social media platforms themselves (such as Twitter Analytics or Facebook Insights, among others), investing in social listening or social media listening tools can be very beneficial for your brand or business. Here are 5 reasons why.
Websays can now recognize pictures. Capture your logo on pictures in Twitter and Instagram, even when they don’t mention you.
At Websays we are very pleased to be able to offer you something new: the ability to respond to mentions rather than only listen to them, meet the new Social Contact Center.
The Websays Publisher converts social conversation in content. Why create content that is not of any interest? Why invest in the creation of content if every day public content is generating virality?
Thanks to our technology, we will track the phrases you define even if the words are not exactly the same. Let us watch your brand for you.
With Comparisons you can track several brands or topics, and you can compare them in different ways.
See all that’s being said about you in news, social media, blogs, forums. Get real-time indicators so you can evaluate – at a glance – your popularity, share of the conversation, impact, fidelity and sentiment.