Tag: news
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As tradition dictates and with the New Year just around the corner, we review the trends that will be present in 2021 on social media.
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In this post we show you our most complete solution for a ‘Social Contact Center’ of last generation or Contact Center 4.0. This is so thanks to the integration with Zendesk, a company specialized in Client Engagement and with more than 10 years of experience.
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Creator Studio is a Facebook platform for managing company pages that allows community managers to administer, in the same space, the content to be published, the insights of the page, the messages in the inbox, among others.
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Creator Studio is a Facebook platform for managing company pages that allows community managers to administer, in the same space, the content to be published, the insights of the page, the messages in the inbox, among others.
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Familiar with the Circular Experience? Come and meet us at DES2018 and be the first to know this new concept! Websays will attend DES2018 (Digital Business World Congress) in Madrid, from 22 to 24 May at IFEMA. If you want to visit us and be the first to know our new concept, you will find…
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Snapchat was among adolescents’ preferred platforms when – all of a sudden – InstaStories arrived on the scene. Instagram, one of the giant Facebook’s platforms, already had many young people around the world hooked, but it still lacked something. Among millennials, the word ‘feed’ became trendy.
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We interviewed our expert in Customer Service technologies, who explains the new requirements of this sector undergoing full digital transformation due primarily to social media.
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We’ve monitored the conversation around the metro strikes. Here’s what happened. On top of that, we show you some interesting articles on social media marketing and machine learning.
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On April 24, the first partial strike was held in the Barcelona subway system as part of a call for indefinite strikes every workday Monday.
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Are there any free social media monitoring tools? In this study we show you some of them.