5 trends in Social Media that are here to stay in 2021
As tradition dictates and with the New Year just around the corner, we review the trends that will be present in 2021 on social media.
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What does the integration with Zendesk make possible?
In this post we show you our most complete solution for a ‘Social Contact Center’ of last generation or Contact Center 4.0. This is so thanks to the integration with Zendesk, a company specialized in Client Engagement and with more than 10 years of experience.
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On May 25th 95% of newsletters in Europe died
The numbers indicate that, in Europe, only 29% will open these confirmation emails and only 5% will click. Moreover, if we include the fact that there’s a bunch of these emails these days, we anticipate a drastic reduction on the number of newsletters travelling the network as if a pipe cleaning exercise, or better, the replacement of old pipes for new pipes, these ones sanitised by the GDPR.
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Find us in DES2018
Familiar with the Circular Experience? Come and meet us at DES2018 and be the first to know this new concept!
Websays will attend DES2018 (Digital Business World Congress) in Madrid, from 22 to 24 May at IFEMA. If you want to visit us and be the first to know our new concept, you will find us at stand A124. We’ll be glad to meet you!
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Websays is committed to GDPR data protection
Websays is firmly committed to making its best efforts to protect all the personal data we collect and process. Our customers, suppliers and associates can confirm this commitment by consulting our Privacy Policy. As stated in the Author’s Privacy Policy section, we only provide our customers with information that has been publicly disclosed (openly and without access restrictions). The author can always change the privacy settings of social networks at any time.
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Websays attending DES2018
With the aim of introducing the new concept of The Circular Experience, Websays will participate in the DES2018 (Digital Business World Congress). In addition, our CEO Oscar Aguilar will give a talk at the event which will take place from 22 to 24 May in Madrid (IFEMA). You will find us at stand A124 (hall 7). Don’t forget to visit us to get to know our new concept!
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Facebook now admits having an impact on mental health
Facebook has just published a post on its corporate blog trying to answer the question of whether spending time on social networks is or is not good for us as users. In the post they collect the different existing theories on the subject, to finally end up pushing the fault and the issue towards the […]
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What Big Data will show us on 2018
Juan Luis Peñaloza: 2018 is going to be a generalizations and consolidation year for the Big Data ecosystem, where, in fact, all data will command part of our lives as someone explote and transform them. Big Data presents challenges for the collective intelligence and for the whole society” (SPA)
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Facebook, the social media giant less trusted by consumers
Facebook is the less trusted company by consumers when personal data needs to be saved, says a study made by Quartz. This media company asked their audience which was their perception regarding the way big companies are saving and using their personal information. Facebook is the one who gets more points on distrust and the 80% of the consumers who were asked pointed that they don’t trust in it.
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Can we use Big Data for planning a country’s economic strategy?
Big Data for a brand positioning. Big Data for winning elections. Big Data to know where does people go on vacation. If Big Data is used for everything, why don’t use it for planning a country’s economic strategy? The Banco Central de la República Argentina is thinking about using Big Data for the economic issues of the country.
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