
Top Digital Trends for 2023
Brief summary of what expected in 2023 about AI, metaverse, TikTok, sustainability, data privacy, ..
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Brief summary of what expected in 2023 about AI, metaverse, TikTok, sustainability, data privacy, ..
As tradition dictates and with the New Year just around the corner, we review the trends that will be present in 2021 on social media.
From the union between Contact Centers and Social Media a new concept emerges: The Social Contact Center. In this post we comment on what it is and the key aspects of this new way of understanding customer service.
Presentamos una nueva funcionalidad en nuestro dashboard: se trata de Websays Communities, una sección en la que se muestran las comunidades de autores que hablan sobre una marca, un tema o un hashtag, ¡entre otros!
With 2020 just around the corner, it has become a tradition to comment on the trends that will be present in the Social Media scenario this new year.
Still in doubt if your social networking efforts are enough? Maybe you think your brand doesn’t get the most out of them? Read to discover our 3 Social Listening Keys!
In a digital playground mastered by mobile and micro-moments, the ephemeral and fast content (without forgetting about quality!) is the Social Media winner.
You won’t miss any crisis or incident on social media in real time. Bring your Customer Service & Comms to the next level!
As a marketer, you will know that the goals demanded are increasingly ambitious and, in many cases, the budgets more reduced. In this situation, free tools can be your best ally!
How many times have you heard of the Influencers? And the Brand Advocates? They may look like the same, although there is nothing further from the truth.