8:22 am
social media monitoring con Websays

Social Media Monitoring: listen to your customers beyond your own channels

Social media offer a very good opportunity for companies to get to know their consumers’ insights instantly and thus improve their customer experience. Consumers often talk about a brand’s product or service on their social media profiles without mentioning it, and yet they are not aware that the same company may be listening to them. Here’s where social media monitoring comes into play. 


Social Media Monitoring: listen to your customers beyond your own channels
10:05 am
newsletter

On May 25th 95% of newsletters in Europe died

The numbers indicate that, in Europe, only 29% will open these confirmation emails and only 5% will click. Moreover, if we include the fact that there’s a bunch of these emails these days, we anticipate a drastic reduction on the number of newsletters travelling the network as if a pipe cleaning exercise, or better, the replacement of old pipes for new pipes, these ones sanitised by the GDPR.


On May 25th 95% of newsletters in Europe died
6:16 pm
DES2018

Find us in DES2018

Familiar with the Circular Experience? Come and meet us at DES2018 and be the first to know this new concept!

Websays will attend DES2018 (Digital Business World Congress) in Madrid, from 22 to 24 May at IFEMA.  If you want to visit us and be the first to know our new concept, you will find us at stand A124. We’ll be glad to meet you!


Find us in DES2018
9:01 pm
GDPR

Websays is committed to GDPR data protection

Websays is firmly committed to making its best efforts to protect all the personal data we collect and process. Our customers, suppliers and associates can confirm this commitment by consulting our Privacy Policy. As stated in the Author’s Privacy Policy section, we only provide our customers with information that has been publicly disclosed (openly and without access restrictions). The author can always change the privacy settings of social networks at any time.


Websays is committed to GDPR data protection
8:56 pm
DES2018

Websays attending DES2018

With the aim of introducing the new concept of The Circular Experience, Websays will participate in the DES2018 (Digital Business World Congress). In addition, our CEO Oscar Aguilar will give a talk at the event which will take place from 22 to 24 May in Madrid (IFEMA). You will find us at stand A124 (hall 7). Don’t forget to visit us to get to know our new concept!


Websays attending DES2018
12:04 pm
API Instagram

Instagram API changes: what you need to know

After the problems caused by the Cambridge Analytica case and the improper use of user data taken from Facebook, there has been widespread news this week about Instagram suddently throttling of access to its API. So, in regard of these new regulations, how is Websays affected? There are mainly two groups of changes that are explained in the following lines.


Instagram API changes: what you need to know
12:00 am

Social media, the essential tool for the 85% of the companies

Companies are increasingly aware that social media have become the essential tool for communication with their customers. Therefore, 85% of companies already use social media for business purposes. These are the data that emerge from the report of Adigital, Spanish Association of the Digital Economy.


Social media, the essential tool for the 85% of the companies
12:00 am

Facebook now admits having an impact on mental health

Facebook has just published a post on its corporate blog trying to answer the question of whether spending time on social networks is or is not good for us as users. In the post they collect the different existing theories on the subject, to finally end up pushing the fault and the issue towards the […]


Facebook now admits having an impact on mental health
12:48 pm

What Big Data will show us on 2018

Juan Luis Peñaloza: 2018 is going to be a generalizations and consolidation year for the Big Data ecosystem, where, in fact, all data will command part of our lives as someone explote and transform them. Big Data presents challenges for the collective intelligence and for the whole society” (SPA)


What Big Data will show us on 2018
12:00 am

Chatbots, tips for a good success

Nowadays we live in a world where the customers demand full attention 24 hours a day, 365 days a year, fast and effective answers. The last studies show that more than the 50% of the consumers think that a good customer care is the one available at any time, and only chatbots can achieve that. It is estimated that in 2020 the 80% of the online transactions are going to be done by bots as machines doesn’t get sick or sleep and are always available while humans have necessities that limit their job to a schedule. 


Chatbots, tips for a good success
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