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  • general

    How to Leverage Public Opinion for Business Growth Using Websays

    Unlock faster growth by turning public opinion into actionable insights with Websays—your real-time radar for what audiences think, want, and share.

  • service clients

    5 benefits of monitoring tools for a brand’s Community Manager

    Social media monitoring tools offer you a series of functions that help to simplify…

  • technology

    6 Social Media trends for 2019

    Are you ready to face the Social Media trends that will dominate 2019? If…

  • general, politics

    Social Media Monitoring Meets the Government of Ecuador

    In order to assess the opinions and concerns expressed by the citizens of Ecuador…

  • brands

    How to use monitoring to manage an online reputation crisis? [Infographic]

    Social media monitoring is a key factor in managing reputation crises. Discover in this…

  • brands, technology

    Creator Studio, the new Facebook tool for businesses

    Creator Studio is a Facebook platform for managing company pages that allows community managers…

  • whatsapp business
    general

    Customer service takes a giant step forward with WhatsApp Business

    WhatsApp Business is now a reality and is a great opportunity for companies to…

  • digital customer experience
    customer service, general

    5 reasons to improve your business’ Digital Customer Experience

    The digital era has brought many changes in business and business-to-customer interactions. Therefore, an…

  • escucha activa
    customer service, general

    Back to Basics: What are Active Listening and Monitoring?

    Active listening is a fundamental skill that every human should put into practice when…

  • customer service, general

    How to apply the Circular Experience to improve your business?

    How to apply the Circular Experience to improve your business? Learn about the four…

  • newsletter
    general

    On May 25th 95% of newsletters in Europe died

    The numbers indicate that, in Europe, only 29% will open these confirmation emails and…

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Welcome to the Websays Blog!


In this blog, you can find articles about Social Listening and other topics related to social media, monitoring, market research, and insights in general.

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Featured

  • A featured image for a blog 5 Ways to Use Social Listening Tools to Boost Your Brand

    5 Unexpected Ways to Use Social Listening Tools to Boost Your Brand (with Websays Examples)

  • The Best Way to Search Social Media in 2025 (Without Getting Lost in the Noise)

  • Understanding Consumer Sentiments Using Websays

    Understanding Consumer Sentiments Using Websays: A Comprehensive Guide

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