Websays Blog
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Celestial Shift: From Crescent Moon to Fleur-de-Lis Over California
Celestial Shift: Unpacking the Viral Fleur-de-Lis Sighting Over California A curious phenomenon has recently captured the attention of Californians and social media users alike. The trending topic, sparked…
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Social Media Monitoring Meets the Government of Ecuador
In order to assess the opinions and concerns expressed by the citizens of Ecuador…
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How to use monitoring to manage an online reputation crisis? [Infographic]
Social media monitoring is a key factor in managing reputation crises. Discover in this…
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Creator Studio, the new Facebook tool for businesses
Creator Studio is a Facebook platform for managing company pages that allows community managers…
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Customer service takes a giant step forward with WhatsApp Business
WhatsApp Business is now a reality and is a great opportunity for companies to…
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5 reasons to improve your business’ Digital Customer Experience
The digital era has brought many changes in business and business-to-customer interactions. Therefore, an…
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Back to Basics: What are Active Listening and Monitoring?
Active listening is a fundamental skill that every human should put into practice when…
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How to apply the Circular Experience to improve your business?
How to apply the Circular Experience to improve your business? Learn about the four…
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On May 25th 95% of newsletters in Europe died
The numbers indicate that, in Europe, only 29% will open these confirmation emails and…
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Social Media Monitoring: listen to your customers beyond your own channels
Social media offer a very good opportunity for companies to get to know their…
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Social Listening: we give you 5 reasons to start investing in it
Although there are already analytics functions built into the social media platforms themselves (such…
Welcome to the Websays Blog!
In this blog, you can find articles about Social Listening and other topics related to social media, monitoring, market research, and insights in general.
