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We introduce a new functionality within our tool, the Easy Dashboard, which allows you to create reports quickly and intuitively, as well as the possibility of downloading them and sending them by email directly to interested people.
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Social media monitoring tools offer you a series of functions that help to simplify the information and facilitate the activities of the Community Manager, improving its efficiency. Here are 5 benefits of these features.
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Are you ready to face the Social Media trends that will dominate 2019? If you’re passionate about digital transformation, you don’t want to miss any news about it. Now let’s see what 6 trends will set the rules of the Social Media Marketing game in 2019.
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In order to assess the opinions and concerns expressed by the citizens of Ecuador in their favorite digital media, the Government of Ecuador counts on Websays and invests in a monitoring tool and thus establishes a new channel of communication with its citizens.
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![How to use monitoring to manage an online reputation crisis? [Infographic]](https://websays.com/wp-content/uploads/2018/09/infografía-featured.jpg)
Social media monitoring is a key factor in managing reputation crises. Discover in this infographics how monitoring can help you.
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Creator Studio is a Facebook platform for managing company pages that allows community managers to administer, in the same space, the content to be published, the insights of the page, the messages in the inbox, among others.
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WhatsApp Business is now a reality and is a great opportunity for companies to take customer service to a new level and offer a new direct communication channel.
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The digital era has brought many changes in business and business-to-customer interactions. Therefore, an optimal Digital Customer Experience is key.
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Active listening is a fundamental skill that every human should put into practice when establishing relationships to other individuals. But what does it mean and how can active listening and monitoring be applied to social media to improve the customer experience?
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How to apply the Circular Experience to improve your business? Learn about the four pillars of the Circular Experience (listening, engaging, improving and promoting) from the success story of the company Domino’s Pizza.